Live table service, QR dine-in ordering, commission-free delivery, cloud POS and reservations — connected in one platform that works on any laptop, tablet or phone.
Power in your kitchen. Simplicity for your guests.
Two purpose-built native applications engineered with Swiss precision. Available now for iPhone, iPad, and Android devices.
FOR RESTAURANT TEAMS & STAFF4.9 Rating · Cloud POS & Kitchen
NexraFlow Restaurant
Floor service, kitchen ticketing & live revenue command
The full power of your restaurant platform in your pocket. Servers take table-side orders with instant wireless kitchen printing, managers monitor live sales, and floor staff manage bookings with zero latency.
Effortless QR table dining, instant reservations & rewards
Frictionless guest dining from start to finish. Scan table QR codes to browse multilingual menus with real photos and allergen filters, reserve spots in seconds, store student discount passes, and pay in one tap.
Contactless QR menu browsing with instant photos
1-tap table bookings with instant SMS confirmation
01How fast can our restaurant get up and running with NexraFlow?
Most restaurants launch the same day. You can sign up in under 60 seconds, input your tables and business details, upload your menu items with photos, and print your table QR codes immediately. No on-site technician, proprietary hardware installation, or long onboarding contracts are needed.
02Do guests or staff need to install an app from the App Store or Google Play?
No app download is required. Guests simply scan your table QR code with their standard smartphone camera, and your digital menu opens instantly in their native mobile browser (Safari, Chrome). Your team can log into the Cloud POS from any iPad, tablet, phone, or laptop browser. Optional native iOS and Android apps are also available for restaurant owners and loyal diners.
03How does multi-language menu translation work for international guests?
NexraFlow supports 13 languages out of the box (English, German, French, Italian, Spanish, Portuguese, Chinese, Japanese, Arabic, and more). When an international customer scans your table QR code, their phone language is automatically detected, translating dish names, descriptions, and modifiers instantly so your waitstaff never struggle with language barriers.
04Is customer and financial data stored securely in compliance with Swiss laws?
Yes. All sensitive data is encrypted in transit using TLS 1.3 and at rest with AES-256. Our cloud infrastructure complies fully with the revised Swiss Federal Act on Data Protection (revDSG / FADP) and European GDPR standards, backed by redundant cloud backups and automated failover.
05Can we manage multiple restaurant branches or locations from a single owner account?
Yes. Multi-unit operators can switch between multiple restaurant branches with one login. You can share menu templates, compare cross-location sales performance, set location-specific pricing, and manage staff permissions per venue from a unified dashboard.
06Which devices can we use as our counter register and waiter tablets?
NexraFlow runs in any modern browser on iPads, Android tablets (Samsung Galaxy Tab, Lenovo, etc.), iPhones, Android smartphones, Mac, or Windows computers. You can use hardware you already own or mount affordable counter tablets on standard stands without buying locked-in proprietary POS hardware.
07How does the interactive floor plan reflect real-time table status?
You can draw your custom dining rooms, bar area, and outdoor terrace in minutes. Tables update live in real time across all staff screens: green for available, amber for seated/dining, violet for incoming kitchen orders, and cyan when a guest requests the bill.
08Can waitstaff transfer tables, merge tabs, and fire courses in stages?
Yes. Staff can move guests to different tables, combine separate tabs, split checks evenly or by individual item, apply custom discounts or voucher codes, and fire courses (starters, mains, desserts) to kitchen thermal printers with single-tap precision.
09What happens if our restaurant internet connection drops during service?
NexraFlow features offline client-side caching. If local broadband or Wi-Fi drops temporarily, staff can continue viewing active tables and ringing up orders. As soon as the connection is restored, pending ticket dispatches and receipts automatically re-sync with the cloud database.
10Does NexraFlow generate compliant end-of-day Z-reports and cash drawer summaries?
Yes. At the close of each service shift or day, managers can print or export fiscal Z-reports summarizing total gross/net revenue, MWST breakdown, payment method totals (TWINT, cards, cash), cash drawer float reconciliation, and voided items.
11Which thermal receipt and kitchen ticket printers are supported?
NexraFlow natively supports 80mm ESC/POS thermal printers connected over LAN (Ethernet cable or Wi-Fi router), Bluetooth, or USB, as well as Apple AirPrint printers. Supported brands include Epson (TM-T88, TM-m30), Star Micronics, Sunmi, Bixolon, Munbyn, and generic ESC/POS models. Tickets print in under 0.2 seconds.
12Can food orders auto-print in the kitchen while beverage orders print at the bar?
Yes. NexraFlow features intelligent category-based printer routing. When Table 8 orders two burgers, fries, and two cocktails, food items automatically dispatch to the kitchen thermal printer while drink items print on the bar printer simultaneously.
13How do card terminals integrate at the counter and tables?
We integrate directly with Wallee IP/LAN card terminals. When settling a bill on the POS, the exact CHF total pushes instantly to the terminal screen. Customers pay with TWINT, PostFinance, Apple Pay, Google Pay, Visa, Mastercard, or Maestro, and the bill auto-closes with an authorization receipt.
14How do WiZ smart lights work without an expensive bridge or hub?
WiZ smart LED bulbs connect directly to your restaurant's standard 2.4GHz Wi-Fi without needing a Philips Hue bridge. When a new dine-in or online order arrives, NexraFlow broadcasts a local UDP pulse, flashing green at the kitchen pass and cyan at the bar counter to eliminate shouting during peak rush.
15What happens when our 14-day free trial ends?
Your 14-day trial includes complete access to all modules and features with zero credit card required upfront. When the trial finishes, you choose between Starter, Growth, or Pro plans in CHF. If you choose not to subscribe, your account pauses safely without any surprise charges or automatic billings.
16Are there setup fees, termination charges, or contract lock-ins?
None. There are zero setup fees, zero cancellation fees, and zero software commissions on orders. You can pay month-to-month and cancel anytime, or choose an annual billing plan for a 2-month discount (pay for 10 months, get 12).
17Are invoices and customer receipts compliant with Swiss MWST (VAT) regulations?
Yes. All NexraFlow subscription invoices and customer point-of-sale receipts adhere strictly to Swiss Federal Tax Administration (ESTV) standards. They feature itemized 8.1% standard MWST, 2.6% reduced rate for food takeaway, your company UID / VAT number, and compliant daily Z-reports.
18What is the difference between Starter, Growth, and Pro plans?
Starter (CHF 59/mo) covers core dine-in table service, digital menu, and POS register. Growth (CHF 99/mo) adds 0% commission online delivery, table reservations, and WiZ smart light order alerts. Pro (CHF 149/mo) unlocks multi-branch management, advanced analytics, staff performance reports, and priority phone support.
Ready to run your restaurant from one screen?
Start your 14-day free trial today, or see Nexraflow live in action with our team.